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The Mineral Wells Police Department is currently looking for candidates for two full-time positions. The starting pay is $17.81 Hourly. The full details provided by the police department can be found below:

Job Summary: Under the general supervision of the Administrative Lieutenant; performs emergency dispatch for fire, police and ambulance personnel; to operate the communications center which serves the City of Mineral Wells and surrounding areas; and to gather and receive record and disseminate information.

 Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by the employee in this position, only a representative summary of the primary duties and responsibilities. Incumbent may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Receive emergency service calls from the public requesting law enforcement, animal control, fire, ambulance or other emergency service; determine nature, location and priority of emergency; dispatch emergency units as necessary; maintain compliance with established procedures for operating a computer aided dispatch system.
  • Maintain contact with all units in assignment using a two-way radio; maintain status and location of law enforcement and fire units; maintain daily log of all field calls and units dispatched.
  • Monitor, receive, disseminate and transmit information for the Police Department and other agencies via a teletype machine.
  • Monitor all communications related to performance of police, fire, EMS, animal control and public works functions.
  • Use TDD and other telecommunication systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire agencies.
  • Oversee and maintain records on activity of burglary and fire alarms at business and residence; dispatch appropriate personnel and equipment to location.
  • Receive and forward non-emergency calls to proper personnel or departments; receive and dispatch water, sewer and street department calls on holidays, weekends and after hours.
  • Communicate with walk-ins and provide general information or referrals as needed.
  • Maintain the appropriate uniform and acceptable personal hygiene.
  • Maintain written records on a variety of log forms and time cards.
  • Be available to work any shift, holiday and weekends as needed for scheduling purposes and performs other assigned duties as required.
  • Answer multi-line telephones including 911 lines.
  • Communicate effectively, courteously and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, hearing in the normal range, to protect the safety of officer and the public.
  • Comprehend and apply city ordinances, policies and procedures.
  • Document all activity, location and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information.
  • Operate computer terminals for specialized access with various automated date banks.
  • Work in confined area for eight plus hours and remain seated for long periods of time entering data into various computer systems on a constant basis.
  • Simultaneously input, retrieve and maintain information, reading from both computer screens and printouts and operating up to four keyboards at once.
  • Operate multi-channel public safety radio system.
  • Prepare incident reports and maintain various files.
  • Operate all communications equipment in low-light conditions.
  • Concentrate on assigned tasks through many distractions.
  • Appear in court as subpoenaed.
  • Attends training schools/seminars and other city related events which may require travel (occasionally overnight).
  • Must not currently pose a direct threat to the health/safety of self or others.


  • Perform routine maintenance on communications equipment; maintain communications center supplies.
  • Carry, drag, lift, pull/push supplies, e.g. computer paper, cartons of computer ribbon, etc. weighing up to 30 lbs.
  • Stoop, squat, kneel, climb and stretch to reach areas of the work site for routine cleaning and inspection.
  • Search inmate if needed


Education and Experience: Graduation from High School or G.E.D. equivalent; licensed as a telecommunicator with the State of Texas or be able to obtain a basic telecommunications license.

Experience, Training, Knowledge and Skills: One year of experience in receiving and processing public service calls in a law enforcement or fire agency preferred; two years of general clerical experience preferred; knowledge of basic and regulations governing the operation of a communications radio transmittal and receiving system; basic radio broadcasting and communications procedures used in operating computer aided dispatch and 911 systems; basic principles and procedures of record keeping; general law enforcement codes, practices and methods; modern office procedures, methods and computer equipment; operate radio transmitting equipment; perform routine clerical duties; work under pressure, exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from upset and irate citizens; type accurately at a speed necessary for successful job performance; operate a computer terminal, teletype and other office equipment; work various shifts as assigned; understand and follow oral and written instructions; communicated clearly and concisely, both orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work; maintain physical condition appropriate to the performance of assigned duties and responsibilities; work without constant direct supervision.

Employee Benefits: The City of Mineral Wells offers a competitive benefits package including but not limited to health insurance, short and long-term disability, vision and dental insurance, TMRS retirement, incentive pay, vacation, sick leave, and holidays.

How to Apply: Applications must be submitted on the City’s Application for Employment form, which is available from and returnable to: City of Mineral Wells, City Clerk/Personnel Office, P.O. Box 460, 115 S.W. 1st Street, Mineral Wells, TX 76068. Applications are also available on the City’s website at  and can be submitted online.  For further information, please call Jennifer Mitchell, HR Specialist at 940-328-7701.

The Deadline for submitting this application is opened until filled.



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